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Standard Business Phone Features
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Call Recording
Outgoing and incoming calls can be recorded automatically or manually within a hunt group, an agent group or a direct call to the extension.
CRM intergration
Integration with CRM (Customer Relation Management) and MS Outlook or Salesforces to allow users to push a button to call within the apps.
Web User Interface
Users can access their extension using web browsers apps on any devices to setup calls forward, DNS, conference call, and other options or use it as softphone.
System can send notification for new voice messages, missed call, or change of status on his extension. Users can retrieve voice message via email attachment.
Spam Call Handling
Call detection to deter SPAM, including the possibility to allow calls only from whitelisted numbers.
Voicemail to text API
Integrate Voice Message to google voice and other service for external text recording or text message apps.
Failure Detection
Calls can be routed to other endpoints when system detected failed extensions or your Local Area Network failures.
Hunt Group
For lots of incoming callers, the extensions can be form a hunt group. Calls are distributed to group or one of extensions
ACD Group
For group with lot of callers, the automatic call distribution stacks callers up and sends them to agents when they become available
Paging
Integrate Voice Message to google voice and other service for external text recording or text message apps.
Park Orbit
Calls can be routed to other endpoints when system detected failed extensions or your Local Area Network failures.
Conference
For lots of incoming callers, the extensions can be form a hunt group. Calls are distributed to group or one of extensions
